W Christian Consulting

What could you be doing better?

mobile phone

Why not offer customers what they actually need?

I recently switched mobile phone plans and it got me wondering if it isn’t time for providers to change plan features. My new provider was touting a plan with a few hundred minutes of calling, a few hundred texts, and 1GB of data and they were so proud of it. I wasn’t impressed; all the […]

Tags: , , ,

Posted in consulting, customer focus, marketing, random thoughts | Comments Off on Why not offer customers what they actually need?