W Christian Consulting

What could you be doing better?

May, 2014

How to Eat Crabs

Summer is on its way! For those of you new to eating the not-so-delicacy that is Chesapeake Bay Blue Crabs and those of you whose parents didn’t teach you properly, here are my tested instructions for how to eat crabs most efficiently. I don’t care what anybody says (even my wife), the Chesapeake Bay Blue Crab […]

Posted in efficiency, Food, Maryland, random thoughts, Summer | Comments Off on How to Eat Crabs

Why not offer customers what they actually need?

I recently switched mobile phone plans and it got me wondering if it isn’t time for providers to change plan features. My new provider was touting a plan with a few hundred minutes of calling, a few hundred texts, and 1GB of data and they were so proud of it. I wasn’t impressed; all the […]

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Posted in consulting, customer focus, marketing, random thoughts | Comments Off on Why not offer customers what they actually need?